Privacy policy

Last updated: 29 October 2026

Loja do Vidro | Outlet da Marinha Grande operates this website and its associated services, including content, features, tools, products and support (the “Services”). We use Shopify technology to run our online store.

The controller of your personal data is Ricardo de Morais Martins (sole trader), tax ID (NIF) 206507666, trading as Loja do Vidro | Outlet da Marinha Grande, Rua 5 de Junho, n.º 31, Rio Novo, 2450-076 Nazaré, Portugal.

This Privacy Policy describes how we collect, use, store, disclose and protect your personal information when you use the Services, make purchases or contact us. By using the Services, you confirm that you have read and understood this Privacy Policy.

1. Personal data collected

“Personal information” is data that identifies, or can identify, an individual. It does not include anonymised information.

We may collect the following categories of data:

a) Contact data

  • Name
  • Address
  • Shipping and billing details
  • Phone number
  • E-mail address

b) Financial data

  • Payment information (e.g. credit/debit card, processed by third parties)
  • Transaction history

Note: We do not store full card details. These are processed by certified providers (e.g. Shopify Payments, PayPal).

c) Account data

  • Username
  • Password
  • Preferences

d) Usage and device data

  • IP address
  • Device and browser type
  • Interactions on the website (e.g. pages visited, products viewed)

e) Transaction data

  • Items viewed
  • Items purchased, returned or cancelled
  • Order history

f) Communications

  • Data sent by e-mail, forms or chat

2. Sources of data

We collect data:

  • Directly from you (purchase, registration, contact)
  • Automatically via cookies and similar technologies
  • From providers acting on our behalf (e.g. payment providers, carriers)
  • From authorised partners or third parties

3. Purposes of processing

We use personal data to:

a) Provide the Services

  • Process and deliver orders
  • Issue invoices
  • Manage user accounts
  • Process returns and exchanges
  • Recommend products
  • Organise shipping and logistics

b) Communication

  • Customer support
  • Order notifications
  • Responding to requests

c) Marketing

  • Sending offers and promotional communications
  • Digital advertising on and off our store
  • You can opt out of marketing communications at any time.

d) Security and fraud prevention

  • User authentication
  • Detecting and preventing abuse, fraud and malicious activity

e) Legal compliance

  • Tax obligations
  • Responding to legal requests
  • Protecting our rights

f) Legal bases

  • Performance of the contract: processing orders, deliveries, returns and customer support;
  • Compliance with legal obligations: invoicing and tax obligations;
  • Consent: e-mail or SMS marketing and non-essential cookies (you may withdraw consent at any time);
  • Legitimate interest: security, fraud prevention and improving the store.

4. Disclosure of personal data

We may share data with:

  • Shopify (hosting, processing, store support)
  • Service providers (payments, shipping, data storage, analytics)
  • Marketing partners (within the limits of the law)
  • Legal authorities, when required

Shopify may use certain data for advanced features under its own responsibility. For more information, see Shopify's Privacy Policy.

5. Relationship with Shopify

Shopify hosts the platform and processes personal data on our behalf. Some data may be processed in countries outside the EU. Shopify is responsible for part of the processing and for the exercise of rights relating to the use of data within its ecosystem.

More information:
https://www.shopify.com/legal/privacy
Privacy Portal: https://privacy.shopify.com

6. Cookies and similar technologies

We use cookies to:

  • Improve the user experience
  • Save preferences
  • Measure usage
  • Support store features
  • Provide personalised advertising

You can manage your cookie preferences in the cookie banner and in your browser.

7. Protection of minors

The Services are not intended for minors. We do not knowingly collect data from minors. If you believe we have collected data from a minor, please contact us so we can delete it.

8. Security

We implement appropriate technical and organisational measures to protect personal data. However, no system is completely secure. Avoid sending sensitive information through insecure channels.

9. Data retention

We keep data for as long as necessary for:

  • Account management
  • Compliance with legal obligations (e.g. tax)
  • Resolving disputes
  • Invoices and tax data may be kept for up to 10 years, as required by law.

10. Your rights

Depending on the applicable law, you may have the right to:

  • Access
  • Rectification
  • Erasure
  • Portability
  • Restriction of processing
  • Objection
  • Withdrawal of consent
  • Complaint to a data protection authority

We may need to verify your identity to respond to your request.

11. International transfers

Data may be transferred outside the EEA. We use recognised legal mechanisms, such as Standard Contractual Clauses.

12. Complaints

You can contact us with any complaint. You may also complain to the competent data protection authority.

In Portugal:
CNPD — www.cnpd.pt

13. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date reflects the most recent version.

14. Contact

If you have questions or wish to exercise your rights, contact us:

Loja do Vidro | Outlet da Marinha Grande
Ricardo de Morais Martins
Rua 5 de Junho, n.º 31, Rio Novo, 2450-076 Nazaré, Portugal
E-mail: geral@outletvidrosecandeeiros.com
Phone: +351 918 727 019